Promote your chatbot
This one might seem obvious, but it’s perhaps one of the most important tips we’ve covered so far.
Your bot will only be successful if people find it and use it, so get the word out and tell everyone.
This might happen organically as people visit your Facebook page and are routed to you on Messenger, or you can be proactive about it.
For example, you might mention your bot in a list of all your customer support channels
You can add a call-to-action on your blog or website to get in touch with you
And you might advertise on social for people to opt-in to your bot experience.
Bottom Line: If you’re not using chatbots yet, you might be missing out on time saved, goodwill built and sales made. Chatbots aren’t the future anymore, they’re the present, and if used correctly they can do wonders for your business.